You Cannot Set the User Home Folder Path When You Receive an Error Message After You Create the Folder

View products that this article applies to.

This article was previously published under Q285547

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SYMPTOMS

When you assign a home folder to a user, the new information is not set to the user account and you may receive the following error message:

The home folder could not be created because: Access is denied.

The information after the colon (:) in the error message may vary, depending on the cause of the problem.

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This problem occurs because only certain error messages are handled and permitted for the home folder that you created when you assign a home folder to a user. If the error message is not handled or permitted, the information is not updated in Active Directory.

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RESOLUTION

The snap-in is updated in this hotfix so that the account information is updated and a warning message is displayed to the administrator that the folder must be manually created. To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 (http://support.microsoft.com/kb/260910/EN-US/ ) How to Obtain the Latest Windows 2000 Service Pack

The English-language version of this fix should have the following file attributes or later:

   Date       Time     Version        Size     File name
   ------------------------------------------------------
   4/12/2001  03:34p   5.0.2195.3497  296,720  Dsprop.dll

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

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MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 (http://support.microsoft.com/kb/265173/EN-US/ ) The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 (http://support.microsoft.com/kb/296861/EN-US/ ) Use QChain.exe to Install Multiple Hotfixes with One Reboot

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 (http://support.microsoft.com/kb/249149/EN-US/ ) Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

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