"Stop error code 0x0000001E (KMODE_EXCEPTION_NOT_HANDLED)" error message when you load Windows 2000 system registry hive

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Article ID: 289001 - View products that this article applies to.
This article was previously published under Q289001
This article has been archived. It is offered "as is" and will no longer be updated.
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
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Symptoms

If Windows NT Server 4.0 and Windows 2000 Server are installed on the same computer, and you attempt to load the system registry hive for Windows 2000 while running in Windows NT 4.0, you may receive a blue screen and the following error message:
STOP: 0x0000001E (0xC0000005, 0x801A8A83, 0x00000000, 0x00000024)
KMODE_EXCEPTION_NOT_HANDLED
Address 801A8A83 has base at 80100000 - Ntoskrnl.exe

Resolution

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To resolve this problem, load a Windows 2000 system registry hive from another Windows 2000-based computer. To load the hive, you can either restart the computer in another parallel Windows 2000 install, or copy the system file (for the system registry hive) to a disk, and then load the file onto another Windows 2000-based computer.

Status

Microsoft has confirmed that this is a problem in Windows 2000.

More information

Many servers are configured to dual boot two or more operating systems. For example, you may need to use a parallel install to recover another installation.

Properties

Article ID: 289001 - Last Review: November 2, 2013 - Revision: 3.0
Applies to
  • Microsoft Windows 2000 Server
  • Microsoft Windows NT Server 4.0 Standard Edition
Keywords: 
kbnosurvey kbarchive kbenv kberrmsg kbprb KB289001

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