Article ID: 296931 - View products that this article applies to.
This article was previously published under Q296931
When you install Microsoft Office XP, you may receive the following error message:
Error 1904. Setup cannot register module C:\WINDOWS\SYSTEM\msjetoledb40.dll. If you click Cancel or Ignore, run Setup again and reinstall or repair your Office installation. If problems occur, contact Microsoft Product Support Services (PSS) for assistance. For information about how to contact PSS, see D:\FILES\OSP\1033\FILE\WINDOWS\HELP\PSS10.TXT.
This problem may occur if all the following conditions are true:
There are three methods that you can use to resolve this problem. Use Method 1 or Method 2 if you already installed the software that uses the DLL file and you receive the error message. Use Method 3 if you did not install any software that uses the DLL file, but you must install such software on your computer, along with Office XP.
Method 1: Reinstall the System Files UpdateAfter Office XP Setup finishes, follow these steps to reinstall the System Files Update.
Note You will be required to restart your computer.
Method 2: Manually Register the Msjetoledb40.dll FileNote These steps assume that you received the error message that is described in the "Symptoms" section.
Method 3: Install Office XP Before You Install Additional SoftwareIf you have not installed the other software on your computer, but you need to have both Office XP and the other software installed, you should install Office XP first. This avoids the conflict that occurs with the Msjetoledb40.dll file, which causes the error message.
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
For more articles about how to troubleshoot Setup issues with Office XP:
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Article ID: 296931 - Last Review: December 4, 2007 - Revision: 4.3