"Stop 0x00000050" Error Message When You Are Using a CD-ROM

View products that this article applies to.

This article was previously published under Q302827

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SYMPTOMS

When you are using a CD-ROM, you may receive a "Stop 0x00000050" error message.

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CAUSE

This issue is caused by a problem in Udfs.sys that does not calculate a file name's length correctly. This problem may occur intermittently.

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RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 (http://support.microsoft.com/kb/260910/EN-US/ ) How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

   Date        Time     Version        Size    File name
   -----------------------------------------------------
   7/3/2001   02:57p   5.0.2195.3810   62,320   Udfs.sys

The following file is available for download from the Microsoft Download Center:

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Download "Windows 2000 Patch: Stop Error Message When Using CD-Rom" now (http://www.microsoft.com/Downloads/details.aspx?familyid=4B3EF8F8-D808-4E02-9ECF-A2420DF8E3EB&displaylang=en)

Release Date: August 23, 2001

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 (http://support.microsoft.com/kb/119591/EN-US/ ) How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

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MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 (http://support.microsoft.com/kb/265173/EN-US/ ) The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 (http://support.microsoft.com/kb/296861/EN-US/ ) Use QChain.exe to Install Multiple Hotfixes with One Reboot

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 (http://support.microsoft.com/kb/249149/EN-US/ ) Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

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