Article ID: 303937 - View products that this article applies to.
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IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/256986/EN-US/ )Description of the Microsoft Windows Registry
When you copy an Outlook personal folders (.pst) file from a computer that is running Outlook 2000 to a computer that is running Outlook 2002, your custom categories are not transferred.
This behavior occurs because the master category list that contains all your custom categories is not maintained in the .pst file. The data exists in the Microsoft Windows Registry.
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
To resolve this behavior, copy the MASTER CATEGORIES LIST entries in the Outlook registry to a text file on the computer that is running Outlook 2000. Transfer the file to the computer that is running Outlook 2002, and paste the text of the categories from the file to the MASTER CATEGORIES LIST in Outlook 2002. Following these steps to copy the information from the registry on the computer that is running Outlook 2000.
How to Save the MasterList Registry Value As a Text file
How to Paste the Text of the MasterList Key to the Outlook 2002 MASTER CATEGORIS LIST