Article ID: 304776 - Last Review: May 30, 2002 - Revision: 1.2

Windows Setup Detects an Installed Zip Drive as a Hard Disk

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This article was previously published under Q304776
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SYMPTOMS

If you have a Zip drive installed, Windows XP Setup may incorrectly detect the Zip drive as a hard disk and assign a drive letter to the Zip drive.
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RESOLUTION

To resolve this behavior, disconnect the Zip drive, and then reinstall Windows XP.

If you are installing Windows XP as an upgrade over Microsoft Windows 98 or Microsoft Windows Millennium Edition (Me), you can remove Windows XP, disconnect the Zip drive, and then perform the upgrade again.
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
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MORE INFORMATION

For additional information about removing Windows XP, click the article number below to view the article in the Microsoft Knowledge Base:
303661  (http://support.microsoft.com/kb/303661/EN-US/ ) How to Uninstall Windows XP and Revert to a Previous Operating System
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APPLIES TO
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
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Keywords: 
kbenv kbprb kbsetup KB304776
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