Article ID: 307064 - Last Review: December 1, 2007 - Revision: 1.4

Cannot Install Windows XP from a Folder That Is Not Named i386

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This article was previously published under Q307064
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SYMPTOMS

When you attempt to install Windows XP from a folder whose name is not i386, you may receive the following error message:
Setup was unable to copy the following file:
Disk 1

Press ENTER to retry the copy operation.
Press ESC to ignore the error and continue Setup.
Press F3 to exit Setup.

Note: If you choose to ignore the error and continue you may encounter errors later in Setup.
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RESOLUTION

To resolve this issue, change the name of the folder where the setup files reside to i386.
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
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APPLIES TO
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Professional x64 Edition
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Keywords: 
kberrmsg kbpending kbprb kbsetup KB307064
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