EFS Backup Functions May Not Work on Computers That Are Running Windows 2000

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This article was previously published under Q307306

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SYMPTOMS

You cannot use backup software to back up or restore an encrypted folder that is located in an unencrypted folder to which the backup operator does not have access.

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This problem occurs because the OpenEncryptedFileRaw function that is called with the CREATE_FOR_DIR flag does not work on Windows 2000-based computers. The function returns error 32 (ERROR_SHARING_VIOLATION).

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RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 (http://support.microsoft.com/kb/260910/EN-US/ ) How to Obtain the Latest Windows 2000 Service Pack

The English-language version of this fix should have the following file attributes or later:

   Date         Time   Version        Size     File name
   --------------------------------------------------------
   07-Nov-2001  23:00  5.0.2195.4600  123,664  Adsldp.dll
   07-Nov-2001  23:00  5.0.2195.4308  130,832  Adsldpc.dll
   07-Nov-2001  23:00  5.0.2195.4016   62,736  Adsmsext.dll
   07-Nov-2001  23:00  5.0.2195.4551  355,600  Advapi32.dll
   07-Nov-2001  23:00  5.0.2195.4141  133,904  Dnsapi.dll
   07-Nov-2001  23:00  5.0.2195.4379   91,408  Dnsrslvr.dll
   07-Nov-2001  23:02  5.0.2195.4607  521,488  Instlsa5.dll
   07-Nov-2001  23:00  5.0.2195.4600  145,680  Kdcsvc.dll
   05-Nov-2001  20:02  5.0.2195.4592  199,440  Kerberos.dll
   04-Sep-2001  17:32  5.0.2195.4276   71,024  Ksecdd.sys
   07-Nov-2001  20:57  5.0.2195.4607  503,568  Lsasrv.dll
   07-Nov-2001  20:57  5.0.2195.4607   33,552  Lsass.exe
   06-Nov-2001  20:56  5.0.2195.4600  107,280  Msv1_0.dll
   07-Nov-2001  23:00  5.0.2195.4594  306,960  Netapi32.dll
   07-Nov-2001  23:00  5.0.2195.4603  358,672  Netlogon.dll
   07-Nov-2001  23:00  5.0.2195.4600  912,656  Ntdsa.dll
   07-Nov-2001  23:00  5.0.2195.4600  387,856  Samsrv.dll
   07-Nov-2001  23:00  5.0.2195.4583  128,784  Scecli.dll
   07-Nov-2001  23:00  5.0.2195.4600  299,792  Scesrv.dll
   07-Nov-2001  23:00  5.0.2195.4600   48,400  W32time.dll
   06-Nov-2001  20:43  5.0.2195.4600   56,592  W32tm.exe
   07-Nov-2001  23:00  5.0.2195.4600  125,712  Wldap32.dll

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

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MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 (http://support.microsoft.com/kb/265173/EN-US/ ) The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 (http://support.microsoft.com/kb/296861/EN-US/ ) Use QChain.exe to Install Multiple Hotfixes with One Reboot

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 (http://support.microsoft.com/kb/249149/EN-US/ ) Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

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