Article ID: 308035 - Last Review: October 30, 2006 - Revision: 2.1

Computer Stops Responding When Shim Code Has a Buffer Overrun

View products that this article applies to.

This article was previously published under Q308035

SYMPTOMS

If the shim code has a buffer overrun, the computer may stop responding (hang) in the shim .dll files in some scenarios.

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RESOLUTION

To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 (http://support.microsoft.com/kb/322389/EN-US/ ) How to Obtain the Latest Windows XP Service Pack

This update is available on the Microsoft Windows Update Web site.

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Download the "Windows XP Application Compatibility Update" now (http://windowsupdate.microsoft.com)

Release Date: October 25, 2001

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 (http://support.microsoft.com/kb/119591/EN-US/ ) How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file. The English version of this fix should have the following file attributes or later:

   Date         Time   Version      Size       File name     Platform
   ------------------------------------------------------------------
   24-Sep-2001  16:10  5.1.2600.14  1,229,824  Acgenral.dll  i386
   24-Sep-2001  16:10  5.1.2600.14    370,688  Aclayers.dll  i386
   24-Sep-2001  16:10  5.1.2600.14     45,568  Aclua.dll     i386
   24-Sep-2001  16:10  5.1.2600.14    204,288  Acspecfc.dll  i386
   24-Sep-2001  16:10  5.1.2600.14    148,480  Acverfyr.dll  i386
   24-Sep-2001  16:10  5.1.2600.14    105,472  Acxtrnal.dll  i386
   12-Oct-2001  21:56                 189,750  Apphelp.sdb   i386
   24-Sep-2001  16:11                  81,408  Apps.chm      i386
   10-Oct-2001  11:22  5.1.2600.15  1,181,184  D3d8.dll      i386
   12-Oct-2001  21:56                   8,140  Drvmain.sdb   i386
   12-Oct-2001  21:56                 134,388  Msimain.sdb   i386
   12-Oct-2001  16:08  6.4.2600.0     356,352  Qdvd.dll      i386
   12-Oct-2001  21:56               1,032,922  Sysmain.sdb   i386
   12-Oct-2001  19:04  5.6.0.6914     483,379  Vbscript.dll  i386

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.

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