OL2002: Linked Images in an HTML E-mail Message Do Not Print

When you print an e-mail message that contains images that are linked to the Internet, the images may not appear in the printed message.

To work around this problem:

1. Save the mail item locally as an .htm file.
2. You now have two options.
   1. Open the .htm file in Microsoft Internet Explorer, and then print that file.
      -or-
   2. You can print images in an HTML message using the following application combinations:
      • Internet Explorer 5.5 SP2 or later and Outlook 2000 build 5205 or later.
      • Internet Explorer 5.5 SP2 or later and Outlook 2002.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

This problem occurs when the Hypertext Markup Language (HTML) formatted e-mail message contains linked images on the Internet; saving the e-mail message to your local computer downloads the image so that you can print the e-mail message with the image.