Serial Mouse Is Not Detected During Windows XP Setup

When you install Windows XP from a command prompt, Setup may not detect your serial mouse, but you may be able to complete Setup by using your keyboard.

This issue can occur if your mouse is connected to a Belkin OmniView serial-port switch box.

To resolve this issue, contact Belkin to inquire about the availibility of a fix for this issue.

To work around this issue, connect your mouse directly to the serial port on your computer before you install Windows XP.

For more information on compatible hardware for Windows XP, consult the Windows Hardware Compatibility List (HCL). This is a compilation of computers and computer hardware that have been extensively tested with Windows for stability and compatibility. Microsoft Product Support Services uses the HCL to determine whether or not a computer is supported for use with a Windows operating system. The latest HCL is available from the following Microsoft Web site: The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.