Article ID: 311504 - Last Review: October 16, 2002 - Revision: 1.2 No Items Appear in the Device Manager List When You Open ItThis article was previously published under Q311504 SYMPTOMS
When you open Device Manager, no devices appear in the list. Instead, a blank window appears.
CAUSE
This behavior occurs if the Plug and Play service is turned off (disabled).
RESOLUTION
To resolve this behavior, set the startup type for Plug and Play to Automatic. To do so, follow these steps:
STATUSThis behavior is by design. MORE INFORMATION
Plug and Play is a core operating system service, and therefore, it is best to not disable it. It runs in normal mode and in safe mode.
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