A blue screen appears when you start a computer with 1 GB or more of RAM

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Article ID: 311871
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Symptoms

If your computer has 1 gigabyte (GB) or more of random access memory (RAM) with shared video memory, the computer may boot to a blue screen error when you try to start Windows Millennium Edition (Me) or Windows 98.

Cause

Windows Me and Windows 98 are not designed to handle 1 GB or more of RAM. 1 GB or more of RAM can lead to potential system instability.

Resolution

To work around this problem, reduce the amount of memory that is installed in your computer to 512 megabytes (MB) or less.

Properties

Article ID: 311871 - Last Review: June 19, 2014 - Revision: 4.0
Keywords: 
kbnosurvey kbarchive kbprb KB311871

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