Article ID: 313866 - Last Review: February 14, 2008 - Revision: 3.0 You cannot create a new public folder in Exchange 2000 Server, in Exchange Server 2003, or in Exchange Server 2007This article was previously published under Q313866 SYMPTOMS You try to use Microsoft Outlook to create a public folder
in Microsoft Exchange 2000 Server, in Microsoft Exchange Server 2003, or in
Microsoft Exchange Server 2007. When you do this, you may receive one
of the following error messages:
Unable to create the folder. You do not have sufficient permission
to perform this operation on this object. See the folder contact or your system
administrator. Failed to commit the change on object because access is denied.
See inner exception for more information. MapiExceptionNoAccess: Unable to create folder. (hr=0x80070005, ec=-2147024891) Event Type: Warning The data section of this event contains the entry ID of the folder. If you right-click the folder in Exchange System Manager, the shortcut menu command to create public folders may not exist. You may also be prompted for Hypertext Transfer Protocol (HTTP) authentication when you try to expand the public folder tree in Exchange System Manager. CAUSE This issue may occur if the permissions of the following
object are not correctly configured and differ from the permissions of the root
public folder tree as viewed in Exchange System Manager:
CN=Public Folders,CN=Folder Hierarchies,CN=administrative_group,CN=Administrative Groups,CN=ORGANIZATION,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=ORGANIZATION,DC=com
Note In this object, ORGANIZATION is the
name of the Exchange Server organization and
administrative_group is the name of the
administrative group. The Everyone group is set with an explicit Deny for the Create public folder or Create top level public folder permissions. RESOLUTION To resolve this issue, configure the permissions correctly.
To do so, you have to use the ADSI Edit snap-in. To configure the permissions,
follow these steps. Warning If you use the ADSI Edit snap-in, the LDP utility, or any other LDAP version 3 client, and you incorrectly modify the attributes of Active Directory objects, you can cause serious problems. These problems may require you to reinstall Microsoft Windows 2000 Server, Microsoft Windows Server 2003, Microsoft Exchange 2000 Server, Microsoft Exchange Server 2003, or both Windows and Exchange. Microsoft cannot guarantee that problems that occur if you incorrectly modify Active Directory object attributes can be solved. Modify these attributes at your own risk.
MORE INFORMATION You can use Exchange System Manager to view and change the
permissions to create public folders. Permissions that you modify in Exchange
System Manager should contain the same permissions as the CN=Public Folders
object in Active Directory. However, if permissions are modified externally,
the permissions may be out of synchronization. Deny overrides all Allow permissions. | Article Translations
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