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How to troubleshoot "Stop error code 0x0000009F (DRIVER_POWER_STATE_FAILURE)" in Windows XP
Article ID: 315249 - View products that this article applies to.
This article was previously published under Q315249
For a Microsoft Windows 2000 version of this article, see 246243
You may receive the following error:
STOP 0x0000009F DRIVER_POWER_STATE_FAILURE
This error occurs if drivers do not handle power state transition requests properly, usually during one of the following procedures:
To resolve the error and prevent the error from recurring, update or remove the offending driver. This error can occur because of a device driver, but it can also occur because of a file system filter driver (for example, a driver that is installed by an antivirus, remote control, or backup program).
To isolate the driver that is causing the error, follow these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
For additional information about how to install Windows XP to a new folder, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/316941/EN-US/ )HOW TO: Install Windows XP