Acmonitor_x83.exe May Cause an Error Message in Windows XP

View products that this article applies to.

This article was previously published under Q317564

Expand all | Collapse all

SYMPTOMS

When you print a document to a Lexmark X83 printer, you may receive the following error message:

Acmonitor_x83.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

If you view the data that the error report contains, the following error signature information is listed:

App Name           App Version  Module Name  Module Version  Offset
---------------------------------------------------------------------
Acmonitor_x83.exe  1.0.0.1      Unknown      0.0.0.0         00000000

RESOLUTION

To resolve this issue, contact Lexmark to determine if printer drivers that are compatible with Windows XP are available. You can also visit the Lexmark Web site at:

http://www.lexmark.com (http://www.lexmark.com)

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.