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You Receive a "USB Device Not Recognized" Error Message When You Resume Your Computer from Suspend or Hibernation
Article ID: 318773 - View products that this article applies to.
This article was previously published under Q318773
When you resume your computer from standby or hibernation, you may receive a "USB Device Not Recognized" error message.
This error message occurs only if USB/PS2 combination devices are attached to the computer. One example of such a device is a keyboard that has both USB and PS2 connectors. You can use either connector for all of the keyboard functions.
During initialization, devices are reset too soon after they are powered on. In this situation, some devices may use the wrong connector.
To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389The English version of this fix should have the following file attributes or later:
(http://support.microsoft.com/kb/322389/EN-US/ )How to Obtain the Latest Windows XP Service Pack
Date Time Version Size File name ------------------------------------------------------ 12-Mar-2002 18:35 5.1.2600.37 101,376 Hal.dll 12-Mar-2002 18:36 5.1.2600.37 128,000 Halaacpi.dll 12-Mar-2002 18:36 5.1.2600.37 77,440 Halacpi.dll 12-Mar-2002 18:36 5.1.2600.37 130,048 Halmacpi.dll
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.