Windows Explorer Quits When You View Contents of My Computer

If you try to use Windows Explorer to view the contents of My Computer, and the Folders Explorer Bar is displayed, you may receive an error message similar to the following: NOTE: To display the Folders Explorer Bar, point to Explorer Bar on the View menu in Windows Explorer, and then click Folders.

This behavior may occur if programs from the Kodak Picture Software CD version 1.3 or earlier are installed (such as Kodak EasyShare: Camera Connection, Picture Transfer, and Picture Software).

To resolve this behavior, follow these steps:

1. Click Start, and then click Control Panel.
2. Click Add or Remove Programs.
3. Click Change or Remove Programs, click the Kodak Picture software, and then click Remove.
4. Follow the steps to remove the software.

For more information about how to use a Kodak digital camera with Windows XP-based computers, visit the following Kodak Web site: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.


The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.