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16-Bit Programs May Not Update the Screen on Processors Faster Than 2.0 GHz

Article ID: 320694 - View products that this article applies to.

This article was previously published under Q320694

SYMPTOMS

Some 16-bit programs such as Edit.com and Debug.exe do not update the screen in a timely fashion on computers with a clock speed over 2.0 GHz. If you move the mouse pointer over the window, you see an update occur.

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CAUSE

The timer interval is calculated in a way that wraps for fast processors.

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RESOLUTION

Microsoft Windows 2000

Service Pack Information

To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910

(http://support.microsoft.com/kb/260910/EN-US/ )

How to Obtain the Latest Windows 2000 Service Pack

Hotfix Information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

(http://support.microsoft.com/contactus/?ws=support)

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

   Date         Time   Version        Size     File name
   -----------------------------------------------------
   17-Apr-2002  19:57  5.0.2195.5589  396,560  Ntvdm.exe

Windows XP

Service pack information

To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389

(http://support.microsoft.com/kb/322389/EN-US/ )

How to Obtain the Latest Windows XP Service Pack

The English version of this fix should have the following file attributes or later:

   Date         Time   Version      Size     File name
   ---------------------------------------------------
   17-Apr-2002  17:25  5.1.2600.42  395,264  Ntvdm.exe

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