Windows XP Generates a "Stop 0xA0" Error Message During Hibernation

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This article was previously published under Q320899

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SYMPTOMS

When you try to hibernate a Windows XP-based computer, you may receive a "Stop 0xA0" error message on a blue screen.

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CAUSE

If an integrated device electronics (IDE) time-out occurs during the hibernation process, the Atapi driver does not wait long enough for the primary IDE drive to come online.

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RESOLUTION

To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 (http://support.microsoft.com/kb/322389/EN-US/ ) How to Obtain the Latest Windows XP Service Pack

For additional information about a fix that resolves this problem, click the following article number to view the article in the Microsoft Knowledge Base:

331958 (http://support.microsoft.com/kb/331958/EN-US/ ) Hard Disk May Become Corrupted When Entering Standby or Hibernation

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.

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