Non-URL Files Are Deleted from the Favorites Folder

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Article ID: 326853 - View products that this article applies to.
This article was previously published under Q326853
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SYMPTOMS

Non-Internet shortcut files that are located in a user's Favorites folder may be deleted.

CAUSE

The Windows Internet Explorer\Favorites and Links Group Policy setting that is used to deploy administrative Internet shortcuts to clients deletes non-Internet files if the policy is assigned to users.

Internet Explorer stores Internet shortcut files as .url files. Shortcuts to documents or other files are stored as .lnk files. If the Internet Explorer\Favorites and Links Group Policy setting is applied, it deletes all files that are not .url files in the Favorites folder.

RESOLUTION

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date       Time   Version        Size     File name
   ------------------------------------------------------
   03-Apr-02  11:25  16.0.2716.200  294,912  Iedkcs32.dll
				

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Properties

Article ID: 326853 - Last Review: February 27, 2014 - Revision: 3.11
APPLIES TO
  • Microsoft Internet Explorer 6.0, when used with:
    • Microsoft Windows XP Home Edition
    • Microsoft Windows XP Professional
    • Microsoft Windows XP Media Center Edition
    • Microsoft Windows XP Tablet PC Edition
    • Microsoft Windows 2000 Advanced Server
    • Microsoft Windows 2000 Datacenter Server
    • Microsoft Windows 2000 Professional Edition
    • Microsoft Windows 2000 Server
    • Microsoft Windows NT Server 4.0 Standard Edition
    • Microsoft Windows NT Server 4.0, Terminal Server Edition
    • Microsoft Windows NT Workstation 4.0 Developer Edition
    • Microsoft Windows Millennium Edition
    • Microsoft Windows 98 Second Edition
    • Microsoft Windows 98 Standard Edition
Keywords: 
kbnosurvey kbarchive kbautohotfix kbhotfixserver kbbug kbfix kbqfe kbie600sp1fix KB326853

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