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You cannot view Web content files in Thumbnails view after you install Windows XP Service Pack 1 or Windows XP Service Pack 2
Article ID: 327833 - View products that this article applies to.
This article was previously published under Q327833
After you install Microsoft Windows XP Service Pack 1 (SP1) or Windows XP Service Pack (SP2), you may not be able to view some Web content files in Thumbnails view in My Computer or in Windows Explorer.
This behavior occurs for stability and performance reasons. For stability and performance reasons, Windows XP SP1 and Windows XP SP2 make Thumbnails view unavailable for the following file types:
If you can still view some Web content files in Thumbnails view after you installed Windows XP Service Pack 1 (SP1) or Windows XP Service Pack (SP2), the Shimgvw.dll file may not have been registered correctly during the installation of Windows XP SP1 or Windows XP SP2.
To resolve this issue, follow these steps to register the Shimgvw.dll file :
306554For more information about Windows XP Service Pack 1, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/306554/ )How to arrange files using folder views in Windows XP
(http://support.microsoft.com/kb/322389/ )How to obtain the latest Windows XP service pack
Article ID: 327833 - Last Review: June 8, 2005 - Revision: 3.2