Palatino and Schoolbook printer fonts are spaced incorrectly after you upgrade to Windows 2000 Service Pack 3

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Article ID: 330223 - View products that this article applies to.
This article was previously published under Q330223
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SYMPTOMS

When you upgrade a Microsoft Windows 2000-based computer to Windows 2000 Service Pack 3, programs that use the Palatino and the Schoolbook printer fonts display text that is incorrectly spaced.

For example, text will appear incorrectly spaced in print preview. The printed text appears similar to the following example:
T h e Q u i c k B r o w n F o x 
TrueType and other printer fonts continue to function correctly.

RESOLUTION

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   05-Dec-2002  18:06  0.3.1282.1        239,104  Unidrv.dll       
   05-Dec-2002  18:06  0.3.1281.0        196,096  Unidrvui.dll     
   05-Dec-2002  18:06  0.3.1281.0        619,520  Unires.dll       

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the following article number to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server product

Properties

Article ID: 330223 - Last Review: October 26, 2006 - Revision: 1.5
APPLIES TO
  • Microsoft Windows 2000 Advanced Server SP3
  • Microsoft Windows 2000 Service Pack 3
  • Microsoft Windows 2000 Service Pack 3
Keywords: 
kbautohotfix kbhotfixserver kbqfe kbqfe kbbug kbfix kbwin2000presp4fix KB330223

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