The Microsoft Exchange Information Store service may crash when a POP3 client or an IMAP4 client tries to download a certain message from Exchange 2000 Server

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SYMPTOMS

When a Post Office Protocol version 3 (POP3) client or an Internet Message Access Protocol, Version 4rev1 (IMAP4) client tries to download a certain message from Microsoft Exchange 2000 Server, the Microsoft Exchange Information Store service (Store.exe) may crash. Because the download cannot be completed, if the client tries to download the message again after the store has been restarted, the same crash is likely to occur again.

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RESOLUTION

Cumulative update information

To resolve this problem, obtain the August 2004 Exchange 2000 Server post-Service Pack 3 update rollup.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

870540 (http://support.microsoft.com/kb/870540/ ) Availability of the August 2004 Exchange 2000 Server post-Service Pack 3 update rollup

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File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   23-Dec-2002  07:03  6.0.6389.0         90,112  Eximap4.dll      
   23-Dec-2002  07:03  6.0.6389.0         32,768  Expop3.dll       
   23-Dec-2002  07:04  6.0.6389.0         32,768  Exproto.dll      
   23-Dec-2002  06:12  6.0.6389.0         40,960  Febecfg.dll      
   23-Dec-2002  07:03  6.0.6389.0         32,768  Iisif.dll        
   23-Dec-2002  07:05  6.0.6389.0        135,168  Iisproto.dll     
   23-Dec-2002  07:05  6.0.6389.0         61,440  Imap4be.dll      
   23-Dec-2002  06:19  6.0.6389.0        319,488  Imap4evt.dll     
   23-Dec-2002  06:13  6.0.6389.0        131,072  Imap4fe.dll      
   23-Dec-2002  07:03  6.0.6389.0        126,976  Imap4svc.dll     
   23-Dec-2002  07:03  6.0.6389.0         36,864  Pop3be.dll       
   23-Dec-2002  06:19  6.0.6389.0        303,104  Pop3evt.dll      
   23-Dec-2002  06:14  6.0.6389.0         24,576  Pop3fe.dll       
   23-Dec-2002  07:01  6.0.6389.0         73,728  Pop3svc.dll      
   23-Dec-2002  06:19  6.0.6389.0        163,840  Protomsg.dll

Note Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For more information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 (http://support.microsoft.com/kb/301378/ ) How to obtain the latest Exchange 2000 Server service pack

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