Article ID: 813415 - View products that this article applies to.
When all the following conditions are true, clients connected at the Identify level receive an "Access Denied" result for each subsequent call:
When the .NET application unexpectedly quits, the .NET Framework cannot call the Unregister() function for the decoupled provider. Therefore, the decoupled provider registration persists. When the client tries to subscribe to the events, it receives a remote procedure call (RPC) error ("RPC Server Unavailable"), and then registration fails with an "Access Denied" result.
Service pack informationTo resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/322389/ )How to obtain the latest Windows XP service pack
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesTo apply this hotfix, you must have Windows XP Service Pack 1 installed on your computer.
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------- 10-Feb-2003 07:48 5.1.2600.1167 138,752 Wmidcprv.dll 10-Feb-2003 07:48 5.1.2600.1167 408,576 Wmiprvsd.dll 06-Feb-2003 14:52 5.1.2600.1167 203,776 Wmiprvse.exe
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows XP Service Pack 2.