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Critical update for Windows XP Media Center Edition

Article ID: 815487 - View products that this article applies to.

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SYMPTOMS

This update provides stability and performance enhancements, and resolves the following issues:

If you try to record an episode of a series that has been removed from the schedule, the whole series is deleted. (For example, if you schedule a series to record, cancel the current episode from recording, and then schedule the current episode to record by using Guide or the One Touch Record feature. If you do this, the current episode is recorded but the rest of the series is deleted.)
Program Guide may take up to 10 seconds or more to appear and may cause the video to freeze while Program Guide is loading. Some or all one-time and series schedule recording requests may be unexpectedly removed from the Scheduled Recordings menu. This does not affect manual recording requests.
This update resolves an issue in the Program Guide loading software for Media Center that may prevent scheduled series recordings from being updated with new information. The recordings are not updated unless the Media Center shell is open during the daily Program Guide download process. If the schedule is not updated correctly at least one time during a two week period, particular shows that are scheduled to be recorded can be missed.

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RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Windows XP. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

322389

(http://support.microsoft.com/kb/322389/ )

How to obtain the latest Windows XP service pack

Hotfix information

To download the update that corrects these problems, visit the Microsoft Windows Update Web site. Windows Update detects what version of Windows you are running and offers the appropriate package.

http://update.microsoft.com/

(http://update.microsoft.com/)

Release Date: April 23, 2003

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591

(http://support.microsoft.com/kb/119591/ )

How to obtain Microsoft support files from online services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows XP Service Pack 2.

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