The Internet Mail Connector may crash when it tries to route messages from an Exchange Server 5.5 computer to an Exchange Server 5.5 computer that is in a different organization

In Microsoft Exchange Server 5.5, the Internet Mail Connector (IMC) may crash when the following conditions are true:

• The IMC tries to route messages from an Exchange Server 5.5 computer to an Exchange Server 5.5 computer that is in a different organization.
• The IMC tries to route the messages through an SMTP connector.

This problem occurs if the Exchange Server 5.5 computer that sends the messages does not have the correct code pages installed.

Cumulative update information

To resolve this problem, install the November 2004 update rollup for Exchange Server 5.5. For more information about how to obtain the November 2004 update rollup for Exchange Server 5.5, click the following article number to view the article in the Microsoft Knowledge Base:

Microsoft has confirmed that this is a problem in Exchange Server 5.5.