Article ID: 822563 - View products that this article applies to.
On your Windows 2000-based system, you may experience any of the following symptoms:
This issue may occur if there is a synchronization problem that permits a device object that is maintained by the Cluster Disk Driver (ClusDisk.sys) to be set to a NULL value and then reused on a separately running thread. This condition may occur if the Cluster Service issues a Disk Reserve operation at the same time that the Plug and Play Manager component is servicing a removal event.
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ------------------------------------------------------- 20-Jun-2003 17:46 5.0.2195.6759 75,568 Clusdisk.sys
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This hotfix is included in the list of recommended hotfixes to be proactively applied to Windows 2000 server clusters. Click the following article number to view the article that contains this list in the Microsoft Knowledge Base:
895090This hotfix should be evaluated and applied proactively to all server clusters that are prone to be negatively affected by the problem that is described in this article.
(http://support.microsoft.com/kb/895090/ )Recommended hotfixes for Windows 2000 Service Pack 4-based server clusters
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/816915/ )New Naming Schema for Microsoft Windows Hotfix Packages