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"x80041001- Generic Failure" Error Message Is Returned in WMI HiPerf Provider When You Use Windows Server 2003Article ID: 823442 - View products that this article applies to. On This PageSYMPTOMSIn Microsoft Windows Server 2003 Windows Management Instrumentation (WMI), when you try to update refreshableenumerators (IWbemHiPerfEnum) on a remote Microsoft Windows 2000-based computer or on a remote Microsoft Windows XP-based computer for performance
counters that contain multiple instances (for example, Win32_PerfRawData_PerfOS_Processor), you may receive the following WBEM_E_FAILED error message. x80041001- Generic Failure RESOLUTIONWindows XPService pack informationTo resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:322389
(http://support.microsoft.com/kb/322389/EN-US/
)
How to obtain the latest Windows XP service packHotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: http://support.microsoft.com/contactus/?ws=support Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
(http://support.microsoft.com/contactus/?ws=support)
File informationThe English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.Date Time Version Size File name --------------------------------------------------------- 10-Sep-2003 01:04 5.1.2600.1267 565,760 Fastprox.dll Windows 2000Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: http://support.microsoft.com/contactus/?ws=support Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
(http://support.microsoft.com/contactus/?ws=support)
File informationThe English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.Date Time Version Size File name --------------------------------------------------------- 11-Sep-2003 18:42 1.50.1085.112 708,696 Wbemcomn.dll STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. Windows XP This problem was first corrected in Microsoft Windows XP Service Pack 2. MORE INFORMATIONFor additional information, click the following article number to view the article in the Microsoft Knowledge Base: 824684
(http://support.microsoft.com/kb/824684/
)
Description of the Standard Terminology That Is Used to Describe Microsoft Product Updates, Tools, and Add-onsPropertiesArticle ID: 823442 - Last Review: February 21, 2007 - Revision: 3.9 APPLIES TO
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