You cannot establish an IEEE 1394 network connection in Windows XP

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Article ID: 824400 - View products that this article applies to.
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SYMPTOMS

When you shut down and restart your computer without using the correct shutdown procedures, or when you shut down and restart your computer after a power management recovery, you may not be able to establish a network connection between two computers with an IEEE 1394 cable.

For additional information about IEEE 1394 connections, click the following article number to view the article in the Microsoft Knowledge Base:
307736 Description of 1394 connection in Windows XP

CAUSE

This problem occurs because Windows XP does not correctly handle the disconnection of the media.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the latest Windows XP service pack

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version        Size     File name
   -----------------------------------------------------
   18-Jul-2003  19:47  5.1.2600.1250  162,816  Ndis.sys

WORKAROUND

To work around this problem, remove the network bridge from the computer where the problem occurred or restart the computer. To remove the network bridge, follow these steps:
  1. Log on as an administrator or as a member of the Administrators group.
  2. Click Start, click Control Panel, click Network and Internet Connections, and then click Network Connections.
  3. Under Network Bridge, right-click Network Bridge, and then click Delete.
Notes
  • If your computer is connected to a network, network policy settings may prevent you from completing this procedure.
  • If you remove network adapters from the network bridge, and only one network adapter remains, the network bridge cannot work but continues to use resources.
  • If you remove the network bridge, computers on your network cannot communicate with computers that are on different network segments. Some of the computers on your network may lose Internet connectivity.
  • Internet Connection Sharing, Internet Connection Firewall, Discovery and Control, and Network Bridge are not available on Windows XP 64-Bit Edition.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows XP Service Pack 2.

MORE INFORMATION

For additional information about Microsoft software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 824400 - Last Review: October 26, 2006 - Revision: 2.6
APPLIES TO
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Home Edition SP1
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Professional SP1
Keywords: 
kbautohotfix kbhotfixserver kbwinxpsp2fix kbwinxppresp2fix kbqfe kbfix kbbug KB824400

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