Internet Explorer Incorrectly Displays Web Pages

Microsoft Internet Explorer 6.0 may be not able to display a page according to the Web page's Cascading Style Sheet (CSS), and you may also receive several scripting error messages when you open a Web page or use any scripted functionality on that Web page.

This problem may occur if all the following conditions are true:

• The Advanced setting Do not save encrypted pages to disk is selected.
• The Web page uses the HTTPS protocol.
• You have turned on HTTP compression for .css and .js files on the Web server.

Hotfix Information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To install this hotfix, you must have Internet Explorer 6 SP1 installed.

Restart Requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix Replacement Information

This hotfix does not replace any other hotfixes.

File Information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

To work around this problem, turn off HTTP compression for .css and .js files, or click to clear the Do not save encrypted pages to disk in the Internet Options advanced settings.

Turn off HTTP Compression

To turn off HTTP compression, follow these steps:

1. Start IIS Manager.
2. Expand the local computer, right-click the Web Sites folder, and then click Properties.
3. Click the Service tab.
4. In the HTTP compression area, click to clear the Compress application files check box.
5. Click to clear the Compress static files check box.
6. Click Apply, and then click OK.

For more information about HTTP compression, visit the following Microsoft Web site: http://technet2.microsoft.com/WindowsServer/en/library/7641eea2-16e8-49b0-8387-e8c67da40ef71033.mspx?mfr=true (http://technet2.microsoft.com/WindowsServer/en/library/7641eea2-16e8-49b0-8387-e8c67da40ef71033.mspx?mfr=true) For additional information about how to use HTTP compression for static file types, click the following article number to view the article in the Microsoft Knowledge Base:

Change Internet Explorer Advanced Settings

Click to clear the Do not save encrypted pages to disk check box. To do so, follow these steps:

1. Start Internet Explorer.
2. On the Tools menu, click Internet Options.
3. Click the Advanced tab.
4. Click to clear the Do not save encrypted pages to disk check box.
5. Click Apply, and then click OK.

Microsoft has confirmed that this is a problem in Microsoft Internet Explorer 6.