Article ID: 827828 - View products that this article applies to.
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When you use the Library in any of the programs that are listed in the "Applies To" section of this article to view digital pictures, the pictures downloaded from your camera may not be viewable.
This behavior occurs if the digital pictures are moved from the camera to a NTFS file system drive. This behavior also occurs because some software marks photos as temporary files when they are acquired from the camera. The Picture It! Library and Digital Image Library do not display temporary files.
To resolve this issue, Microsoft has an update that enables the Library to view these temporary files. To download the update, visit the following Microsoft Web site:
http://www.microsoft.com/downloads/details.aspx?FamilyID=a792d6e5-5d09-4bbf-b7df-b1451f201dae&amp;amp;DisplayLang=enFollow the steps that appear on this Web page to download and install the update.
This behavior has been reported with the following cameras: