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You receive a "Stop error code 0x0000000A (IRQL_NOT_LESS_OR_EQUAL)" or a "Stop error code 0x0000001E (KMODE_EXCEPTION_NOT_HANDLED)" on a Windows 2000-based computer

Article ID: 833763 - View products that this article applies to.

SYMPTOMS

Your Microsoft Windows 2000-based computer may stop responding, and you may receive one of the following Stop error messages:

0x0000000A IRQL_NOT_LESS_OR_EQUAL
0x0000001E KMODE_EXCEPTION_NOT_HANDLED

Note You may receive other stop errors besides those listed here.

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CAUSE

The problem may occur when the computer has a PCI card that has the following characteristics:

The PCI card uses a Windows NT 4 compatible driver that is not Plug and Play compliant.
The driver uses the HalAssignSlotResources() function.

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A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

(http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart Requirement

You must restart your computer after you apply this hotfix.

Hotfix Replacement Information

This hotfix does not replace any other hotfixes.

File Information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   12-Dec-2003  17:28                     34,724  Ntdetect.com
   23-Dec-2003  19:50  5.0.2195.6887      59,024  Pci.sys
   12-Dec-2003  18:18  5.0.2195.6882     109,872  Pcmcia.sys

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