Select the product you need help with
A swappable bay device is not available to Windows XPArticle ID: 834563 - View products that this article applies to. On This PageSYMPTOMSWhen you use a notebook computer that runs Microsoft Windows
XP, if Windows XP is in hibernation when you remove a swappable bay device from
the computer, the device may not be available to Windows XP even if you
reinsert the device. For example, this problem may occur if you remove a
battery or a CD-ROM drive swappable bay from an notebook
computer. CAUSEThis problem may occur if an Advanced Configuration and
Power Interface (ACPI) enumerated device is removed from the computer without
using the Safely Remove Hardware tool. Such a removal is known as "surprise
removal" because the operating system is not notified before of the
removal. RESOLUTIONService pack informationTo resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:322389
(http://support.microsoft.com/kb/322389/EN-US/
)
How to obtain the latest Windows XP service packHotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: http://support.microsoft.com/contactus/?ws=support Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English
version of this hotfix has the file attributes (or later) that are listed in
the following table. The dates and times for these files are listed in
coordinated universal time (UTC). When you view the file information, it is
converted to local time. To find the difference between UTC and local time, use
the Time Zone tab in the Date and Time tool in Control Panel.
(http://support.microsoft.com/contactus/?ws=support)
Date Time Version Size File name Platform --------------------------------------------------------------- 21-Feb-2004 02:25 5.1.2600.1348 632,448 Acpi.sys IA-64 21-Feb-2004 02:24 5.1.2600.1348 179,328 Acpi.sys x86 STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section of this article. This problem was first corrected in Microsoft Windows XP Service Pack 2. MORE INFORMATION For additional information, click the
following article number to view the article in the Microsoft Knowledge Base: 824684 The third-party products that this
article discusses are manufactured by companies that are independent of
Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the
performance or reliability of these products.
(http://support.microsoft.com/kb/824684/
)
Description of the standard terminology that is used to describe Microsoft software updates
PropertiesArticle ID: 834563 - Last Review: October 26, 2006 - Revision: 4.5
|
Back to the top
