"The specified account name is not a member of the local group" error message when you remove a user from a group that uses a Restricted Groups policy in Windows XP

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Article ID: 835744 - View products that this article applies to.
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SYMPTOMS

After you establish and then apply a Group Policy object (GPO) that defines restricted groups, inactive computer accounts and inactive security identifiers (SIDs) may not be removed as expected from group membership on the destination computer. Additionally, the following events may be logged in the application event log:

Event Type: Warning
Event Source: SceCli
Event Category: None
Event ID: 1202
Date: 21/09/1999
Time: 18:15:14
User: N/A
Computer: Computer Name
Description: Security policies are propagated with warning. 0x4b8 : An extended error Occurred. Please look for more details in TroubleShooting section in Security Help.

Event Type: Error
Event Source: Userenv
Event Category: None
Event ID: 1000
Date: 21/09/1999
Time: 18:15:14
User: NT AUTHORITY\SYSTEM
Computer: Computer Name
Description: The Group Policy client-side extension Security was passed flags (17) and returned a failure status code of (1208).

After you enable debug logging, an error message that is similar to the following may be logged in the log file:
Remove Domain Name \ Computer Name.
Error 1377: The specified account name is not a member of the local group. Error removing Domain Name \ Computer Name.
After you delete the account that appears in the error message, an error message that is similar to the following may be logged in the log file:
Remove SID: S-1-5-21-1398348832-478745078-1651329330-1035.
Error 1377: The specified account name is not a member of the local group.
Error removing SID: S-1-5-21-1398348832-478745078-1651329330-1035
Sid2Name does not resolve this account.

CAUSE

This problem occurs because, during the processing of the GPO, one of the user accounts or one of the SIDs that is defined in the Restricted Groups policy setting cannot be validated or cannot be found on the local computer or on the domain. When this problem occurs, subsequent users in the GPO are not made members of the target group.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Windows XP. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the latest Windows XP service pack
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

This hotfix requires Windows XP Service Pack 1 (SP1).

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows XP

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Samsrv.dll5.1.2600.1340430,59210-Feb-200401:10x86
Windowsxp-kb835744-x86-enu-symbols.exe5.4.1.0149,27210-Feb-200401:44x86

Windows XP, 64-Bit Edition

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Samsrv.dll5.1.2600.13401,182,72010-Feb-200400:54IA-64
Windowsxp-kb835744-ia64-enu-symbols.exe5.4.1.0161,56010-Feb-200401:44x86

Windows Server 2003

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Samsrv.dll5.2.3790.379465,92029-Jul-200520:52x86NoneRTMQFE
Samsrv.dll5.2.3790.2497461,31229-Jul-200520:54x86SP1SP1QFE
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Samsrv.dll5.2.3790.3791,038,84829-Jul-200521:17IA-64NoneRTMQFE
Samsrv.dll5.2.3790.24971,142,78429-Jul-200521:17IA-64SP1SP1QFE
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Windowsxp-kb835744-x64-enu.exe1.0.0.01,048,30429-Jul-200521:44x86NoneNot Applicable
Samsrv.dll5.2.3790.24971,059,32829-Jul-200521:17x64SP1SP1QFE

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows XP Service Pack 2. This problem was first corrected in Windows Server 2003 Service Pack 2.

MORE INFORMATION

For more information about the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 835744 - Last Review: March 27, 2007 - Revision: 4.2
APPLIES TO
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition
Keywords: 
kbautohotfix kbwinserv2003sp2fix kbhotfixserver kbwinxpsp2fix kbqfe kbwinxppresp2fix kbfix kbbug KB835744

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