Description of the Office XP Update: October 12, 2004

The Office XP Update: October 12, 2004 fixes the following issues that were previously not documented in the Microsoft Knowledge Base:

"Update failed" error message when you add a folder that you shared on the Web as a content source

If you share a folder on the Web on a computer that is running the Japanese version of SharePoint Portal Server 2001, and then you specify the URL of the shared folder and add the shared folder as a content source, you may receive an error message that is similar to the following: If you view the detailed log of the error message, you see entries that are similar to the following: This problem occurs if the name of the folder contains Double-Byte Character Set (DBCS) characters.

Certain properties of a document in a document library are not displayed if you access the document by using Web folders

When you access a document in a document library by using Web folders, and then you view a document property such as Description, you may find that the property that you want to view is missing. This problem occurs if the document property is a Comment type of property, and the value of the property contains a string that is longer than 1024 characters. For example, this problem may occur if Description document property contains more than 1024 characters.

"The properties of this document cannot be saved." error message when you try to save a document in SharePoint Portal Server 2001

When you open and then try to save a document, such as a Microsoft Word document, in SharePoint Portal Server, you may receive the following error message: This problem may occur in situations when the Temporary Internet folder on the client computer is full.

"Failed to get subscription" error message when you subscribe to a folder or to a document that uses a profile whose name contains Japanese Katakana characters or full-width numerals

If you subscribe to a folder or to a document in SharePoint Portal Server 2001, you may receive the following error message: This problem may occur if the folder or document that you want to subscribe to uses a profile that contains one or more Japanese Katakana characters or full-width numerals.

You receive error messages, and you cannot create a new folder in SharePoint Portal Server 2001 if you are logged on to the computer as a local administrator

You cannot create a new folder in SharePoint Portal Server if you are logged on to the computer as a local administrator. When you try to do this, the following symptoms occur:

• If you try to create a new folder by using Microsoft Internet Explorer, you receive the following error message:
  An error occurred while processing your request. Please contact your system administrator for this server.
• If you try to create a new folder by using Web folders, you receive the following error message:
  A folder already exist with the same name
  You do not have permissions to create a sub folder or a problem with the network forbids authentication to the server.

You receive an error message when you open a Word document if you create a macro that removes the SharePoint Portal Server 2001 commands from Word

If the client components for SharePoint Portal Server are installed on your computer, and you create a macro in Word to remove SharePoint Portal Server commands from the menus that are in Word, you may receive an error message that is similar to the following when you open a Word document: If you click Yes in the error message, the error message is displayed again.

The names of certain Web folders are incorrect, and you cannot view the contents of the Web folders

You may find that the names of certain Web folders appear incorrectly when you connect to a SharePoint Portal Server 2001 workspace. You cannot open and view the Web folders. This problem may occur if the following conditions are true:

• The name of the Web folder contains one or more extended characters.
• The Web site is configured to use a Transmission Control Protocol (TCP) port that is different from the default port 80.

In this situation, the Microsoft OLE DB provider for Internet Publishing (Msdaipp.dll) incorrectly processes the URL if the URL contains extended characters and a TCP port other than port 80.

You are repeatedly prompted to type your user name and password to authenticate to the server when you open a published Microsoft Office 2000 document in a SharePoint Portal Server 2001 document library

When you connect to a SharePoint Portal Server workspace by using Web folders, and you open a published document that is stored in a document library, you are repeatedly prompted to type your user name and password to authenticate to the server. For example, you may be prompted three times to type your user name and password before the document opens. This problem may occur if the Web site is configured to use Basic authentication and the document that you want to open is an Office 2000 document.

When you rename a subfolder in a Web folder, you have to press F5 update the screen before the new name is displayed

When you connect to a SharePoint Portal Server 2001 workspace by using Web folders, and you rename a subfolder in the Web folder, the new name of the subfolder is not displayed until you press F5 to update the screen.

Microsoft Windows Explorer stops responding (hangs) when you cancel the upload of a large file to a Web folder

When you connect to a SharePoint Portal Server 2001 workspace by using Web folders, upload a large file to the Web folder, and then click Cancel to cancel the operation, Windows Explorer unexpectedly stops responding (hangs). This problem occurs if you copy or move a large file to the Web folder, and then cancel the operation. For example, this problem occurs if the file is 20 megabytes (MB).

You cannot use Web folders to connect to the SharePoint Portal Server workspace if a Group Policy redirects the Application Data folder of your user profile to a different folder

You may find that if a Group Policy that redirects the Application Data folder of your user profile to a different folder is applied to your user account, you cannot create a Web folder to connect to a SharePoint Portal Server workspace.

CPU usage in the Cscript.exe file process or in the Mssearch.exe file process unexpectedly increases to 100 percent

You may find that in certain situations, performance is slower than expected on a server that is running SharePoint Portal Server 2001. When you open Task Manager and then view the list of process that are running on the server, you see that the CPU usage is 100 percent in the Cscript.exe file process or in the Mssearch.exe file process. This problem is not resolved if you shut down, and then restart the server.

Microsoft Excel 2000 stops crashes when you print preview an Excel document after you install the client components for SharePoint Portal Server 2001 on the computer

You may find that after you install the client components for SharePoint Portal Server 2001 on the computer, Excel 2000 may crash, if you open an Excel document, make changes to the document, save the document, and then immediately print preview the document.

You cannot open an Office document in a Web folder when the virtual server is configured to use SSL

If the virtual server in SharePoint Portal Server 2001 is configured to use Security Sockets Layer (SSL), and if Microsoft Office XP is installed on your computer, you may find that you cannot open an Office document that is stored in a SharePoint Portal Server workspace by using Web folders. This problem occurs if the client certificate is not processed correctly.

A red "X" in a white box appears in the left pane of Windows Explorer when you open a hidden subfolder in a Web folder

When you connect to a SharePoint Portal Server 2001 workspace by using Web folders, and you open a hidden subfolder that is located in the Web folder, you may find that a red "X" in a white box appears in the left pane of Windows Explorer. A listing of the details of the folder is not displayed as expected.

You receive the "The file or folder you are opening contains Web content that may be unsafe" message when you open a Web folder from a Microsoft Windows XP-based computer

When you use Web folders to connect to a SharePoint Portal Server 2001 workspace from a computer that is running Windows XP, and then you open the Web folder or a subfolder that is contained in the Web folder, a Security Alert dialog appears that displays the following message: You do not receive this message if you use Web folders to open the same folder on a computer that is running Microsoft Windows 2000.

Vertical scroll bar partially covers the calendar when you change a document profile

When you change the document profile of a document in SharePoint Portal Server 2001, and you click the calendar icon that is displayed next to the Date box in the document profile to view the calendar, you may find that the vertical scroll bar that appears on the right part of the DocumentName Properties dialog box partially covers the calendar. Therefore, you cannot view the dates that are displayed on the right part of the calendar. You experience these symptoms if you use Microsoft Internet Explorer 5.5 or later where the width of the padding between cells in a table is changed from earlier versions of Internet Explorer.

You receive the "Special characters are not able to used for schema objects" error message when you create a new document property in a document profile

When you try to create a new document property in a document profile, you may receive the following error message: You receive this error message if the name of the document property contains one or more full-width alphabet characters or full-width numeric characters. You cannot use these types of characters in document property names. The error message that appears when you use full-width alphabet characters or full-width numeric characters in the name of a document property is confusing, and it does not contain information that helps you resolve the issue.

You cannot check-in a document or open the Add Document Profile Wizard in a SharePoint Portal Server 2001 workspace from a computer that is running the Japanese version of Windows 98

When you use Web folders to connect to the workspace from a computer that is running the Japanese version of Microsoft Windows 98, you may experience the following symptoms:

• When you check-in a document, you receive the following error message:
  The document could not be checked in because of the error (0x80040154) Class is not registered.
• When you double-click Add Document Profile in the Document Profiles subfolder of the Management folder, the Add Document Profile Wizard does not open.

Text of "BUGBUG: No type on a visible property" error message is incorrect

When you work with the SharePoint Portal Server Document Management Component Object Model (COM), you may find that certain functions return the following error message: The text of the error message is displayed incorrectly as "BUGBUG" (without the quotation marks) instead of "Type Information Missing" (without the quotation marks)

Descriptions that appear in the left pane when you view subcategories are unexpectedly different in the Italian version of SharePoint Portal Server 2001

In the Italian version of SharePoint Portal Server 2001, when you connect to the workspace by using a Web browser and then view the subcategories that are located in subfolders of the Categories folder, the text that is contained in the description that appears in the left pane is different for each subcategory.

You receive the "One or more users cannot be added to a role because the user domain and server domain do not have a trust relationship" error message

When you try to add a user who is located in another forest to a folder in the SharePoint Portal Server 2001 workspace, you receive the following error message:

You receive an error message when you use Microsoft FrontPage to open a SharePoint Portal Server 2001 Web site that is a subsite of the root Web site

When you use FrontPage to open a SharePoint Portal Server Web site that is a subsite of the root Web site, you may receive an error message that is similar to the following:

Contents of a folder is unexpectedly listed in the document that opens when you open a Web folder in the SharePoint Portal Server 2001 workspace from an Office program

When you click Open on the File menu in a Microsoft Office 2003 program, such as Microsoft Office Word 2003, and then you type the URL of a Web folder in the Open box, the contents of the folder is unexpectedly listed in the document that opens. This problem occurs if a network place shortcut to the root SharePoint Portal Server Web site exists in My Network Places.

A network place shortcut to a subfolder in a document library does not work as expected

When you create a shortcut to a subfolder that is located in a document library in My Network Places, the shortcut may not work as expected. You may experience unexpected behavior when you view the contents of the subfolder. This problem occurs if the following conditions are true:

• The name of document library contains a space character.
• The name of the subfolder contains one or more high-ASCII characters.

The list of approvers in the Approvers tab for a folder in a SharePoint Portal Server 2001 workspace is incorrect

When you configure a serial approval route for a folder in a workspace, and you add users to the list of approvers on the Approval tab, the list of users may be incorrect. For example, some users may appear more than one time on the list. This problem may occur if the user accounts are local computer accounts and SharePoint Portal Server incorrectly processes the user names.

The "FileName is locked by editing by UserName" message is not displayed if you use Web folders to open an Office document that is already opened by another user

When you connect to the SharePoint Portal Server 2001 workspace by using Web folders and you open an Office document that is already opened by another user, you do not receive the following message: Instead, you receive a message that tells you that the file is checked out by another user. This problem occurs if your user name contains one or more Double Byte Character Set (DBCS) characters.

The order of properties in a document profile is not retained after you add a new property

In SharePoint Portal Server 2001, when you add a new property to the list of properties that are contained in a document profile, the order of the properties on the list changes. Because the order of the properties is not retained, you have to rearrange the position of the properties on the list to use the order that existed before you added the new property.

Functionality that you expect to see in the Properties dialog box is missing when you use an Office 2003 program to open, and then right-click a file or a folder in a document library

When you click Open on the File menu in an Office 2003 program, such as Word 2003, right-click a file or a folder in a SharePoint Portal Server workspace, and then click Properties, you cannot perform certain operations on that file or folder. Functionality that you expect to see in the Properties dialog box is missing. For example, you cannot view or use features of enhanced folders. This problem occurs if the folder that opens when you click Open on the File menu in the Office program is a Web folder to a document library.

Microsoft Office InfoPath 2003 or Word 2003 stops responding when you publish or save a document to a document library in SharePoint Portal Server 2001

When you use an Office 2003 program, such as InfoPath 2003 or Word 2003, to open, and then publish or save a document to a document library, the Office program unexpectedly stops responding (hangs). This problem may occur if you logged on to SharePoint Portal Server as a user who has administrator credentials to the Web site, and the user account was deleted from the Web site after the document was opened and before the document was published or saved to the server.

You receive an error message, and you cannot save a Microsoft Office PowerPoint 2003 document or a Microsoft Office Excel 2003 document to a document library by using the Save As command

If you open a PowerPoint 2003 or Excel 2003 document that is stored in a document library in SharePoint Portal Server 2001, make changes to the document, and then save the document to the document library by using the Save As command, you may receive an error message that says that the file cannot be found. This problem occurs if the name of the document contains a space character that is followed by a high-ASCII character.

You cannot save a Microsoft Excel 2000 or a Microsoft Word 2000 document to a mapped folder on a computer that is running Microsoft Office Server Extensions

On a Microsoft Windows NT 4.0-based computer that is running Microsoft Office 2000 and the client components for SharePoint Portal Server 2001, you may find that you cannot save an Excel 2000 or Word 2000 document to a mapped folder on a computer that is running Microsoft Office Server Extensions.

Additional characters appear in the error message that you receive when you try to name a folder by using restricted characters

When you create a new folder in SharePoint Portal Server 2001, and the name of the folder contains one or more restricted characters, you receive an error message that is similar to the following:This problem occurs because the error message is incorrectly encoded. The correct error message displays only the following characters:

You receive the "The file or folder properties cannot be read, because of the error (0x800706ba)" error message when you click Workspace Settings in the Management folder

When you connect to the Management folder in the SharePoint Portal Server 2001 workspace, and then click Workspace Settings, you may receive the following error message: This problem may occur if the following conditions are true:

• The server is configured in an extranet environment.
• You connect to the server by using the host name of the server.
• The host name of the server is neither the NetBIOS name nor the fully qualified domain name (FQDN).

You receive the "Invalid parameter" error message when you try to schedule an update of a content source

You may find that you cannot schedule an update of a content source in SharePoint Portal Server 2001 from a Windows XP-based computer. When you connect to the Content Sources subfolder in the Management folder of the workspace, double-click Additional Settings, click the Scheduled Updates tab, and then specify the type of update that you want, you may receive an error message that is similar to the following:

Installation details

How to obtain and install the service pack

The client and administrative updates, and also installation instructions and deployment strategies, are found on the Microsoft Download Center. To download this update from the Microsoft Download Center, visit the following Web site:Note You may have to restart your computer after you install this update.

How to determine whether the update is installed

The update contains files with the versions that are listed in the following table. You do not have to install this update if you have a later version of the files that are listed in the table.

For additional information about how to determine the version of Office XP that is installed on your computer, click the following article number to view the article in the Microsoft Knowledge Base:

Information for administrators about .msp files

The administrative update is made up of a full-file Microsoft Windows Installer patch file (.msp file) that is packaged in a self-extracting executable file. The following .msp file is distributed in this update:

Features for reinstalling specific components for administrators

If you update your administrative installation point and recache and reinstall Office XP Update: October 12, 2004 on client computers, we recommend that you run a command line that includes the REINSTALL=ALL property to install all features.

The Office Admin Update Center for Office IT Professionals contains the latest administrative patches and strategic deployment resources for all versions of Office. For more information about the Office Admin Update Center, visit the following Microsoft Web site:

Error signature details

You may receive an error message that is similar to the following when you use Office XP: When you view the data in the error report, the report contains an error signature that is similar to one of the following error signatures. These error signatures are fixed by the service pack.Additionally, other program versions, module versions, and offsets are possible. Additionally, other program versions, module versions, and offsets are possible.