Article ID: 839009 - View products that this article applies to.
When you log on to a computer by using a domain administrator account, and then you lock the computer, a local administrator for the computer may be able to unlock the session and access your session without using your domain administrator password.
This problem occurs when you enable Client Side Caching (CSC) on the computer. CSC synchronization adds a Setup option in the Unlock Computer dialog box. The Setup option permits local administrators to use their local administrator credentials to access the environment of the account that is currently logged-on without using the password for that account.
Service pack informationTo resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/322389/EN-US/ )How to obtain the latest Windows XP service pack
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ---------------------------------------------------------- 18-Mar-2004 00:04 5.1.2600.1331 196,096 Mobsync.dll 17-Mar-2004 02:05 5.1.2600.1364 135,680 Mobsync.exe
Windows XP 64-Bit Edition
Date Time Version Size File name Platform --------------------------------------------------------------------- 17-Mar-2004 23:58 5.1.2600.1331 422,912 Mobsync.dll IA-64 17-Mar-2004 02:05 5.1.2600.1364 363,008 Mobsync.exe IA-64 18-Mar-2004 00:04 5.1.2600.1331 196,096 Wmobsync.dll x86 17-Mar-2004 02:05 5.1.2600.1364 135,680 Wmobsync.exe x86
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article. This problem was first corrected in Microsoft Windows XP Service Pack 2.
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
Article ID: 839009 - Last Review: May 18, 2007 - Revision: 2.7
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