Compressed .exe files that are served from IIS are truncated when you are running Internet Explorer 6

Article translations Article translations
Article ID: 840387 - View products that this article applies to.
Expand all | Collapse all

On This Page

SYMPTOMS

When you download and open an executable file, the file may be truncated if all the following conditions are true:
  • The file is being served from a server that is running Microsoft Internet Information Server (IIS) 6.
  • The file is dynamically compressed by the Gzip compression utility.
However, if you open the file and then click Save As instead of Open on the File menu, Internet Explorer 6 correctly saves the file.

Note An executable file uses the .exe file name extension.

CAUSE

This problem occurs because Internet Explorer 6 does not correctly open an executable file that has been compressed by the Gzip utility and that is stored on an IIS server.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Size       File name
   ------------------------------------------
   15-Apr-2004  18:59    589,824  Wininet.dll
   21-Apr-2004  15:33  1,344,512  Shdocvw.dll
   15-Apr-2004  18:58    485,888  Urlmon.dll
   15-Apr-2004  18:56  2,799,104  Mshtml.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
816915 New naming schema for Microsoft Windows software update packages
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Properties

Article ID: 840387 - Last Review: November 15, 2007 - Revision: 1.7
APPLIES TO
  • Microsoft Internet Explorer 6.0
Keywords: 
kbautohotfix kbhotfixserver kbqfe kbbug kbfix KB840387

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com