Internet Explorer 6 Service Pack 1 stops unexpectedly when you view a Web program on Windows XP

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Article ID: 841368 - View products that this article applies to.
Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows registry
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SYMPTOMS

When you try to use Microsoft Internet Explorer 6 to move through screens in a Web program or to scroll down a page in a Web program, Internet Explorer may stop unexpectedly (crash) with an access violation in MSHTML.

CAUSE

This problem may occur if you are viewing an internal Web program. MSHTML may not calculate the layout of certain Web pages correctly. If the Web page layout is not calculated correctly, the access violation occurs.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Windows XP. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the latest Windows XP service pack

For more information about how to obtain the latest service pack for Windows Server 2003, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003

Hotfix information

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows XP
   Date         Time   Version        Size       File name
   ----------------------------------------------------------
   03-Mar-2003  17:24  6.0.2800.1172     33,792  Ieuninst.exe     
   09-Oct-2003  17:04  6.0.2800.1271     27,136  Ieupdate.exe     
   27-May-2004  04:24  6.0.2800.1438  2,690,560  Mshtml.dll  
Windows Server 2003, 32-bit versions
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   07-Apr-2005  21:37  6.0.3790.305    2,930,688  Mshtml.dll       
   05-Mar-2005  01:30  6.1.22.4          371,936  Updspapi.dll 
Windows Server 2003, 64-bit versions
   Date         Time   Version         Size       File name     Platform
   ---------------------------------------------------------------------
   07-Apr-2005  21:36  6.0.3790.305    8,231,424  Mshtml.dll    IA-64
   07-Apr-2005  21:37  6.0.3790.305    2,930,688  Wmshtml.dll   x86
   25-Feb-2005  03:52  6.1.22.4          639,712  Updspapi.dll  IA-64

Installation information

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

After you apply this hotfix, you must edit the registry. To do this, follow these steps:
  1. Click Start, click Run, type regedit, and then click OK.
  2. Locate the following registry subkey:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main
  3. Right-click Main, point to New, and then click Key.
  4. Type FeatureControl, and then press ENTER to name the new subkey.
  5. Right-click FeatureControl, point to New, and then click Key.
  6. Type KB841368_Update_Layout_Calculations, and then press ENTER to name the new subkey.
  7. Right-click KB841368_Update_Layout_Calculations, point to New, and then click DWORD value.
  8. Type iexplore.exe, and then press ENTER to name the new value.
  9. Right-click iexplore.exe, and then click Modify.
  10. Type 1 in the Value data box, and then click OK.
  11. Close Registry Editor.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows XP Service Pack 2.

Properties

Article ID: 841368 - Last Review: September 7, 2005 - Revision: 4.4
APPLIES TO
  • Microsoft Internet Explorer 6.0 SP1, when used with:
    • the operating system: Microsoft Windows XP
  • Microsoft Internet Explorer 6.0, when used with:
    • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
    • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
Keywords: 
atdownload kbwinxpsp2fix kbwinxppresp2fix kbfix kbbug KB841368

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