Article ID: 870705
Important This article contains information that shows you how to help lower security settings or how to turn off security features on a computer. You can make these changes to work around a specific problem. Before you make these changes, we recommend that you evaluate the risks that are associated with implementing this workaround in your particular environment. If you implement this workaround, take any appropriate additional steps to help protect your system.
After you upgrade to Microsoft Windows XP Service Pack 2 (SP2) or to Windows XP Tablet PC Edition 2005, if you open a file on a share where Remote Storage is turned on, you may not receive a "Recall in progress" notification if the file is out on tape. However, the file is still recalled and available for your use.
This behavior occurs because of DCOM hardening and firewall changes in Windows XP SP2. Because of these changes, Windows XP no longer sends recall notifications in Remote Storage.
Warning This workaround may make your computer or your network more vulnerable to attack by malicious users or by malicious software such as viruses. We do not recommend this workaround but are providing this information so that you can implement this workaround at your own discretion. Use this workaround at your own risk.
If you must re-enable Remote Storage recall notifications, use one of the following methods:
Add anonymous access to DCOM limits in Component ServicesNote We do not recommend that you add anonymous access and start permissions to the DCOM computer-wide limits. Adding these permissions relaxes the computer-wide limitations for remote access. Therefore, follow these steps only if you must continue to receive recall notifications on the client computers.
To add anonymous access to DCOM limits in Component Services, follow these steps:
Add RsNotify.exe and TCP port 135 to your firewall exception list
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.