Article ID: 870881 - View products that this article applies to.
When you log on to a Microsoft Windows XP Service Pack 2-based computer and then start Microsoft Money 2003 or Microsoft Money 2004, you may receive the following error message:
The new file 'C:\Documents and Settings\Guest\My Documents\My Money2.mny' cannot be created. Please check for one of the following problems:
This issue occurs if the following conditions are true:
To work around this issue, log on by using an account that is a member of either the Administrators group or the Power Users group. A limited user account or a Guest account does not have sufficient permission to use Money.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 870881 - Last Review: December 27, 2013 - Revision: 6.0