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When you log on to a Microsoft Windows XP Service Pack 2-based computer and then start Microsoft Money 2003 or Microsoft Money 2004, you may receive the following error message:
The new file 'C:\Documents and Settings\Guest\My Documents\My Money2.mny' cannot be created. Please check for one of the following problems:
This issue occurs if the following conditions are true:
To work around this issue, log on by using an account that is a member of either the Administrators group or the Power Users group. A limited user account or a Guest account does not have sufficient permission to use Money.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 870881
Last review: November 11, 2004
APPLIES TO: Microsoft Money 2003 Standard Edition, Microsoft Money 2003 Suite, Microsoft Money 2003 Deluxe Edition, Microsoft Windows XP Professional Service Pack 2 (SP2), Microsoft Windows XP Home Edition Service Pack 2 (SP2), Microsoft Windows XP Media Center Edition Service Pack 2 (SP2), Microsoft Windows XP Tablet PC Edition Service Pack 2 (SP2), Microsoft Money 2004 Deluxe Edition, Microsoft Money 2004 Premium Edition, Microsoft Money 2004 Small Business Edition, Microsoft Money 2004 Standard Edition