When you use an IP Phone program on a Toshiba computer that is running Microsoft Windows XP
Service Pack 2 (SP2) or on a Tablet PC that is running Microsoft Windows XP Tablet PC Edition 2005, and then you try to close the
connection, the IP Phone may not hang up.Note
The Windows XP SP2 features and components are included in Windows XP Tablet PC Edition 2005.
If you repeatedly try to close the
connection, the computer may quit unexpectedly. You may also experience one or
more of the following symptoms:
- Your computer automatically restarts.
- After you log on, you receive the following:
If you click the click here link at the
bottom of the message box, you receive error signature information that is
similar to the following:
The system has recovered from a
A log of this error has been created.
Microsoft about this problem.
We have created an error report that you can
send to help us improve Microsoft Windows. We will treat this report as
confidential and anonymous.
To see what data this error report contains,
BCCode : 000000D5 BCP1 :82672F60 BCP2 :00000001 BCP3 :F85A04DD
BCP4 :00000000 OSVer : 5_1_2600 SP : 2_0 Product : 256_1
- You receive the following Stop error message:
A problem has been detected and Windows has been shut
down to prevent damage to your computer...
*** STOP: 0x000000D5 (0x82672F60,0x00000001,0xF85A04DD,0x00000000)
(Fatal System Error)
- You receive the
following Event ID 1003 event entry in the system log:
Description: Error code 000000D5,
parameter1 82672F60, parameter2 00000001, parameter3 F85A04DD, parameter4
00000000. For more information, see Help and Support Center at
http://support.microsoft.com. Data: 0000: 53 79 73 74 65 6d 20 45
System E 0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code 0018: 20 30 30 30 30 30 30
35 00000D5 0020: 30 20 20 50 61 72 61 6d 0 Param 0028: 65 74 65
72 73 20 66 66 eters ff 0030: 66 66 66 66 64 31 2c
- The symptoms of a Stop error vary, depending on your
computer's system failure options.
For additional information
about how to configure system failure options, click the following article
number to view the article in the Microsoft Knowledge Base:
How to configure recovery options in Windows
- The four parameters that are included in the error
signature information and inside the
parentheses of the technical information for the Stop error may vary, depending on the computer's configuration.
This problem may occur if the Ks.sys driver accesses memory
that the driver no longer owns. Typically, no error is reported. However, if
you run the Driver Verifier feature and verify all the drivers that are running
under Windows XP SP2, the Driver Verifier detects this problem and generates
the Stop error message that is described in the third bullet in the "Symptoms" section.
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section.
The third-party products that this
article discusses are manufactured by companies that are independent of
Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the
performance or reliability of these products.
Article ID: 870896 - Last Review: December 27, 2013 - Revision: 5.0
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