Article ID: 873162 - View products that this article applies to.
When you try to use Legato NetWorker to back up a Microsoft Windows XP Service Pack 2 (SP2)-based computer from a remote computer, scheduled backups may not occur as expected.
This issue occurs if Windows Firewall is enabled on the Windows XP SP2-based computer.
To resolve this issue, configure an exception to Windows Firewall in Group Policy. To do this, follow these steps:
For additional information about how to configure an exception to Windows Firewall, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/842242/ )Some programs seem to stop working after you install Windows XP Service Pack 2
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.