Some DVD movies are blocked although the DVD movie rating is allowed on a Windows XP Media Center Edition Service Pack 2-based computer

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Article ID: 878471
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Symptoms

When you try to play a DVD movie, you receive the following message on the Program Blocked page:
The program's rating exceeds the maximum allowed rating.
This behavior occurs for DVD movies that have a lower movie rating than what you have set on the Parental Control TV Ratings page. This behavior occurs after you install Microsoft Windows XP Media Center Edition Service Pack 2.

Cause

This behavior occurs because some DVD discs do not have the correct movie rating encoded on the disc. Some may have a higher movie rating encoded on the disc than the Motion Picture Association (MPA) movie rating that is assigned to the DVD movie.

Workaround

To work around this problem, turn off DVD blocking:
  1. On the Media Center remote control, press Start.
  2. Select Settings.
  3. Select General.
  4. Select Parental control.
  5. Enter the 4-digit code.
  6. Select DVD ratings.
  7. To turn off DVD program blocking, select Turn on DVD blocking. Now Turn on DVD blocking appears dimmed.
  8. Select Save.

Properties

Article ID: 878471 - Last Review: December 27, 2013 - Revision: 2.0
Keywords: 
kbtshoot kbvideo kbsecurity kbhardware kbbug kbnofix kbprb KB878471

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