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A physical hard disk drive on your computer may appear as a removable drive when you run the Wireless Network Setup Wizard in Windows XP Service Pack 2

Article ID: 878475 - View products that this article applies to.

SYMPTOMS

When you insert a USB flash card in your computer and then view the contents of My Computer, a physical hard disk drive in your computer may appear as a removable drive.

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CAUSE

This issue occurs if the following conditions are true:

You installed Microsoft Windows XP Service Pack 2 (SP2).
You run the Wireless Network Setup Wizard in Windows XP SP2, and the wizard copies files to the physical hard disk drive to help in the setup of a wireless network.

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RESOLUTION

To resolve this issue, follow these steps:

Click Start, click Run, type X:, where X is the letter of the physical hard disk drive that appears as a removable drive. Click OK.
Right-click the Autorun.inf file, and then click Delete.
Restart your computer.

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MORE INFORMATION

The Wireless Network Setup Wizard may also copy the following items to the physical hard disk drive on your computer:

The SMRTNTKY folder
The SetupSNK.exe file

You can delete these items from your physical hard disk drive. To do this, follow these steps:

Click Start, click Run, type X:, where X is the letter of the physical hard disk drive that appears as a removable drive. Click OK.
Right-click the SMRTNTKY folder, and then click Delete.
Right-click the SetupSNK.exe file, and then click Delete.
Restart your computer.