Description of the Outlook 2003 hotfix package: September 22, 2004

This article describes the Microsoft Office Outlook 2003 issue that is fixed in the Outlook 2003 hotfix package that is dated September 22, 2004.

Issues that are fixed in the hotfix package

The following issue is fixed in this hotfix package. The issue was not previously documented in a Microsoft Knowledge Base article:

• You cannot open a personal folders (.pst) file in Outlook 2003. This problem occurs if the .pst file has already been opened by another service that uses the same user profile that you are using. This other service may be on your computer or on your local network.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

There are no prerequisites for this hotfix.

Restart information

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix is not replaced by any later hotfix.

Registry information

You do not have to create or to modify any registry keys to use any hotfixes that are contained in this package.

Hotfix file information

This hotfix contains only those files that you must have to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

The following is the download information.
The following is the Microsoft Windows Installer .msp file information.
After you install the hotfix, the English version of this fix has the file attributes (or later file attributes) that are listed in the following table.

Additional notes

• For more information about installing this hotfix, see the Readme.txt file that the package contains.
• For more information about the differences between the two .msp files, visit the following Microsoft Web site:
  http://www.microsoft.com/office/ork/updates/oxpclientup.htm (http://www.microsoft.com/office/ork/updates/oxpclientup.htm)

For additional information about the terminology that Microsoft uses when correcting software after it is released, click the following article number to view the article in the Microsoft Knowledge Base: