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"This operation has been cancelled due to restrictions" error message when you try to save a document by using a program that uses a common dialog box on Windows 2000
Article ID: 885927 - View products that this article applies to.
NoticeThis article applies to Windows 2000. Support for Windows 2000 ends on July 13, 2010. The Windows 2000 End-of-Support Solution Center
(http://support.microsoft.com/?scid=http%3a%2f%2fsupport.microsoft.com%2fwin2000)is a starting point for planning your migration strategy from Windows 2000. For more information see the Microsoft Support Lifecycle Policy
When you try to save a document by using a program that uses the Save As feature of the common dialog box, you cannot save the document. This problem may occur in some programs, such as WordPad or Notepad, when you use the following method to save a file:
If you click OK, you receive the following error message:
This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.
Not enough memory available to complete this operation. Quit one or more applications to increase available memory, and then try again.
This problem may occur if all the following conditions are true:
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesNo prerequisites are required.
Restart requirementYou must restart your computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------- 22-Sep-2004 10:36 5.0.3900.6975 225,552 Comdlg32.dll
To work around this problem, turn off the local Group Policy settings that are described in the "Cause" section. To do this, follow these steps.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
816915For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/816915/ )New file naming schema for Microsoft Windows software update packages
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
Article ID: 885927 - Last Review: October 26, 2006 - Revision: 1.7