Article ID: 891312 - View products that this article applies to.
The Inetinfo.exe process may use 100 percent of the CPU resources on a computer that is running Microsoft Exchange 2000 Server.
This problem occurs when a session that is encrypted issues a request to renegotiate the connection. This problem occurs because Exchange does not support requests to renegotiate a connection for a session that is encrypted.
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesBecause of file dependencies, this hotfix requires Microsoft Exchange 2000 Server Service Pack 3. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/301378/ )How to obtain the latest Exchange 2000 Server service pack
Restart requirementYou must restart the services that are stopped when you install this hotfix.
Hotfix replacement informationThis hotfix does not replace any previous hotfixes.
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ----------------------------------------------------------- 26-Jan-2005 22:33 6.0.6617.39 135,168 Iisproto.dll
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.