Error message when you install Reporting Services: "The setup has encountered an unexpected error while setting reporting service and share point exclusion path"

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Article ID: 920803 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You install Microsoft Windows Small Business Server 2003 R2.
  • You install Microsoft Internet Security and Acceleration (ISA) Server 2004.
  • You run the Configure E-mail and Internet Connection Wizard (CEICW).
  • You install a default instance of Microsoft SQL Server 2005. On the Components to install page in the SQL Server Installation Wizard, you install Reporting Services. On the Reporting Service Installation Options page, you select the default configuration.
In this scenario, you receive the following error message:
Microsoft SQL Server 2005 Setup

The setup has encountered an unexpected error while setting reporting service and share point exclusion path.

The error is: Fatal error during installation.
When you examine the SQLSetupNumber_ServerName_Core(local).log file, you notice an error message that resembles the following:
Doing Action: Do_RSSetSharePointExclusionPath PerfTime Start: Do_RSSetSharePointExclusionPath : Thu May 25 09:08:17 2006 <Func Name='Do_RSSetSharePointExclusionPath'> The application pool /s already exists. Error Code: 0x80077374 (29556) Windows Error Text: Source File Name: sqlca\sqliisca.cpp Compiler Timestamp: Mon Aug 29 01:18:41 2005 Function Name: Do_RSSetSharePointExclusionPath Source Line Number: 840

Error Code: 29556
MSI (s) (80!A4) [09:08:42:332]: Product: Microsoft SQL Server 2005 Reporting Services -- Error 29528. The setup has encountered an unexpected error while Setting reporting service and share point exclusion path. The error is: Fatal error during installation.

Error 29528.
The setup has encountered an unexpected error while Setting reporting service and share point exclusion path. The error is: Fatal error during installation.

<Failure Type='Fatal' Error='29556'>

CAUSE

This problem occurs when the IP address for the Microsoft Internet Information Services (IIS) Default Web Site setting is not set to All Unassigned. If the SQL Server 2005 Reporting Services setup process cannot detect the Default Web Site setting, a new Web site is created. When SQL Server tries to configure the new Web site, the setup process fails, and an error message is generated. If you change the port of the default web site, the Report Server setup cannot install the default configuration.

RESOLUTION

To resolve this problem, click the Install but do not configure the server option in the setup process. Then, configure the Reporting Services using Reporting Services Configuration Tool after the installation is complete.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 920803 - Last Review: October 13, 2008 - Revision: 2.0
APPLIES TO
  • Microsoft Windows Small Business Server 2003 Premium Edition, when used with:
    • Microsoft Internet Security and Acceleration Server 2004 Standard Edition
  • Microsoft Windows Small Business Server 2003 Standard Edition, when used with:
    • Microsoft Internet Security and Acceleration Server 2004 Standard Edition
  • Microsoft SQL Server 2005 Developer Edition
  • Microsoft SQL Server 2005 Enterprise Edition
  • Microsoft SQL Server 2005 Workgroup Edition
  • Microsoft SQL Server 2005 Standard Edition
Keywords: 
kbtshoot kbprb KB920803

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