The free/busy information for the attendee is incorrect when a meeting organizer uses the Outlook 2007 client to send a meeting request to an attendee

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Article ID: 930572 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario. A meeting organizer uses the Microsoft Office Outlook 2007 client to send a meeting request to an attendee. Additionally, one of the following conditions is true:
  • The Client Access Server that is used by the meeting organizer and the Client Access Server that reports the free/busy information for the attendee are in different sites. Additionally, they are in different time zones.
  • The meeting organizer’s client is configured in a time zone that differs from the time zone of the mailbox server for the organizer and for the attendee.
In this scenario, the free/busy information for the attendee is incorrect on the Scheduling Assistant of the meeting form.

Note This problem does not occur if the meeting organizer uses Microsoft Office Outlook Web Access to schedule the meeting.

RESOLUTION

For customers who are running Microsoft Exchange Server 2007 Service Pack 1 (SP1), this issue is fixed.

To resolve this problem, install Exchange Server 2007 SP1, or install Update Rollup 3 for Exchange Server 2007.

For more information about Update Rollup 3 for Exchange Server 2007, visit the following Exchange Help topic:
Description of Update Rollup 3 for Exchange Server 2007
For more information about how to install the latest Exchange service pack or update rollup, see the following Exchange Help topic:
How to Obtain the Latest Service Pack or Update Rollup for Exchange 2007

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Exchange Server 2007 Service Pack 1.

Properties

Article ID: 930572 - Last Review: November 15, 2007 - Revision: 2.2
APPLIES TO
  • Microsoft Exchange Server 2007 Enterprise Edition
  • Microsoft Exchange Server 2007 Standard Edition
  • Microsoft Office Outlook 2007
Keywords: 
kbfix kbexpertiseinter kbexchstore kbqfe KB930572

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